Thank you for visiting and shopping at E'MAR Italy. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 Shipping rates & delivery estimates 

 

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method	Estimated delivery time	Shipment cost
FedEx Standard	3-5 business days	Free
FedEx Two Days	2 business days	$12.95
FedEx Overnight *	1-2 business days	$19.95

 

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses 

E'MAR Italy does not ship to APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Please note that for international orders to the UK, EU, Australia, Singapore, Malaysia, Hong Kong, and UAE, customs and duties may apply. These charges are the responsibility of the recipient and will be assessed by the customs office in the destination country. To ensure a smooth delivery experience, we recommend checking with your local customs office for more information. 

E'MAR Italy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

E'MAR Italy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

International Shipping to select countries is available.  Any import duties, taxes, or brokerage fees due at the time of delivery are the sole responsibility of the recieving customer. Packing slips for international shipments cannot be marked as a "gift" or with altered prices. 

International orders may require 3-5 business days or more of additional processing gtime prior to the shipment as we may need to consolidate items to one location for shipment.